11 January, 2011

It is 11111 today

Today is a special Tuesday!


It is 11111.


That is, the 11th day of January in the year 2011, or 11/1/11.


So, what have you do on this special day?


Me?


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


My first experience opening a saving account at RHB.




Wow! First time deal with RHB.


Here is the story of the day:


I went into the bank and was looking for a machine so that I can get a number for new registration. The guard told me there is not a need for number, just go to that counter. When I reach that counter, there is a girl who is registering so I just sit nearby and wait for my turn. When she left, I just walked over and told the officer in charge that I wanted to open a saving account. She gave me some documents to fill in my name, IC, etc.. Then, she asked me whether I want to have passbook or not. I am not sure and asked her what's the difference or any extra charges applied. The difference is that the minimum deposit for passbook is RM250 and RM100 for the one without passbook. Moreover, there is RM20 applied yearly for the ATM card. 


What?! RM20 yearly? 


So, what if I do not want the ATM card. She said cannot because withdrawal for less than RM5k is not allowed at the counter. What if I just use that account for online transaction? Cannot! Because you will need the ATM card number when registering online banking account. 


I don't have other option other than paying RM20 yearly 


~>___<~


When I reach home, I browse the RHB website for available account provided.




Below is the one without passbook.




With passbook



This is the account that I want (see below picture)



As a conclusion, I cannot close my current saving account because if I do so I have to pay closing fee of RM20. Remember to check online site before registering new saving account. 


HELP! Can I make a complain to the bank??? To who???


The three snapshots are from ...
http://www.rhb.com.my/deposits/savings-account/sa_mysave_main.html
http://www.rhb.com.my/deposits/savings-account/sa_passbook_main.html
http://www.rhb.com.my/deposits/savings-account/sa_basic_main.html

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